新車駕3天“死火”‧送廠修不好‧主婦要求換

pdachong

回复 64# beefunny


    我相信所谓的高品质应该只有外壳，无可否认，milo这传说真的被破灭了
最近真的看到新闻是驾新的破桶车意外最多是受伤或重伤而已。。。扁完的真的少。。。。

BlackRider

-- 发表于 17-2-2012 11:22 AM

   --

ivan6003

现在这个新闻不就亲眼看到了咯~人家在里面做好心跟你讲一下，你还以为人家要害你。。。
BlackRider 发表于 17-2-2012 12:30 PM

   呵呵呵
   之前还有在proton做工的人跟我讲saga tak munkin ada cvt结果咧？

wbchen

这就是我国的品质保证
yankee 发表于 17-2-2012 01:14 AM

保证品质一定有问题！

BlackRider

-- 发表于 17-2-2012 12:33 PM

--

ivan6003

结果不是“死火送厂修不好”咯~
还有一大堆Recall不就证明没有QC咯~
BlackRider 发表于 17-2-2012 01:12 PM

   recall就是没有品质那么很多名牌也是一样了

BlackRider

--

lVlr.Jeff

应该会说，人有失手，马有失蹄。
louis_loo 发表于 16/2/2012 10:09 AM

   不是"我们每天生产700辆车，没时间检查“咩？呵呵。

891108

哈哈，我的08年blm 有头到尾每平均三个月都弄这个坏那个。。。 看到都sien。。。
真的只能自我安慰，40k的 ...
pdachong 发表于 17-2-2012 11:33 AM

    有保家还收你钱？

ivan6003

没有QC是没有监管/控制品质所以才进厂修不好、一大堆大中小的问题，你走出去问看人家对这个品牌的 ...
BlackRider 发表于 17-2-2012 01:34 PM

   http://wiki.mbalib.com/wiki/%E4%B8%B0%E7%94%B0%E6%B1%BD%E8%BD%A6%E8%B4%A8%E9%87%8F%E5%8D%B1%E6%9C%BA

2010年1月21、27日，丰田汽车因油门踏板问题，在北美召回339万辆问题汽车；1月26日，暂停在美国销售8款车型；1月28日，天津一汽丰田汽车公司宣布，自1月28日开始，召回75552辆RAV4车辆；1月29日，欧洲市场惨遭“牵连”，180万辆汽车被丰田召回。截至记者发稿，丰田累计召回汽车总量已达720万辆，甚至超过了其2009年全球698万辆的汽车总销量。分析人士预计，丰田召回汽车数辆或超千万

http://auto.huanqiu.com/expose/recall/2011-10/2065094.html

这次召回的车辆包括克尔维特2011款和2012款，2011款大约有4000辆。美国市场涉及5755辆，加拿大市场涉及217辆。


　　通用表示如果发生碰撞，此项隐患将导致后舱口与汽车分离。据悉，该问题在一次针对欧洲法规的测试中暴露出来。在九月初通用已发觉此问题，随后便通知经销商更换克尔维特车型的后铰链和后舱口。该缺陷零件来自一家名为米兰金属系统公司的意大利米兰供应商（Milan Metal Systems LLC）

pdachong

回复 110# 891108


    1st) 爆clutch pressure plate, 免费换给我 ，gear oil rmXX(忘了 ）要给
    2nd)爆cooler管。。。免费换给我。。。coolant rm60++ 有给
    3rd) clutch 皮（第二年）没了，给RM800++换新的 （这不知道是不是第一次修clutch pressure plate的时候换掉我的放久的给我！！）
   
这三次已经可以让我彻底怀疑破通的service 保家。。

akeelim

Erm.... 他们一天生产很多辆车。
所以无法确保汽车的品质。

ivan6003

回复  891108


    1st) 爆clutch pressure plate, 免费换给我 ，gear oil rmXX(忘了 ）要给
    2nd ...
pdachong 发表于 17-2-2012 01:57 PM

   破桶的sc出名垃圾

pdachong

最近还有一次，换车脚，又叫我给sterring oil ,rm60++

BlackRider

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Dante1022

（马六甲15日讯）新车上路才一个月便三度抛锚，自排档箱及引擎发生故障，少妇车主向民主行动党峇章区州议员林敬贤投诉求助。

　30岁的车主邓丽娜住在马六甲市浮罗加东柏淡柏达纳花园，其丈夫是于上月3日，以4万1000令吉买下普腾赛佳FL自排档轿车，方便她在住家附近载送孩子上学及补习。

　新车上路3天后，她发现汽车会抽动，引擎过后熄灭，她重新启动，汽车行驶时再抽动，引擎过后再熄灭，她过后通知代理，代理翌日上午派员取车修理，傍晚将车送回，两三天后又故障，她便将车送往代理处修理。

　本月6日车再故障，她不敢再驾。

担心又故障不敢再驾

　她过后联络代理，代理派员取车时，她要求对方向公司传达应彻底检修汽车，以免再故障，对方语气及态度恶劣，她拒绝让对方取车，过后向林敬贤投诉求助。

　事主说，由于汽车上路3天后便发生故障，她失去信心，不敢开车到市区，只用来载送孩子到住家附近学校上学及补习。

　即使她年幼的孩子今天生病，她也不敢驾车载孩子去看医生，等丈夫放工回家后才去。

　林敬贤过后尝试开动汽车试驾，发现汽车操作正常，相信是汽车操作是时好时坏。

　该党甲州秘书廖政光、财政陈仲祥，也到场了解情况。

林敬贤：将要求代理交代

林敬贤说，联络代理后，获告知事主的汽车抛锚是自排档箱及引擎故障造成。

　他说，代理也要求他劝告事主，让他们将汽车送往检修。

　他说，他建议代理应彻底检修汽车，以免修理后又发生故障，打击车主对汽车的信心。

　林敬贤说，如果代理没有给予合理的交代，他将协助事主通过法律途径，讨回公道。

　他希望，普腾关注类似上述的新车发生故障问题，以免打击消费人对公司产品的信心，影响公司形象。


http://cnews.cari.com.my/news.php?id=181712


还好不是CVT有问题

sadpg

proton boleh.

ivan6003

（马六甲15日讯）新车上路才一个月便三度抛锚，自排档箱及引擎发生故障，少妇车主向民主行动党峇章区州议员 ...
Dante1022 发表于 17-2-2012 02:54 PM

   proton的名字是给sc做衰掉的

师兄

应该会说，人有失手，马有失蹄。
louis_loo 发表于 16-2-2012 10:09 AM

   
"我们并没有每一个零件都检查的"
CEO

lawt4861

http://www.nccc.org.my/v2/index. ... ints-proton-persona

I got my new car few months ago (5th May 09). It was the first day i got my new car Proton Persona, feel with happy and exciting, at night, I drove out to test my car with my friends and family members.

I had my supper at KK food court which located at Cheras, Taman Len Sen. After my supper, I tried to start my car, but cannot. I tried it for a few times, the engine starts for 10 sec, it broke down again. Within 24 hours, my new car broke down!! In this situation, I called my proton sales agent to come. Eventhough he arrived, but yet the car still cant start, nothing we can do, he called the tolling service. My car being tolled to Proton Service Centre which located at Jalan Chan Sow Lin.

The next day, i went to the Proton service centre, the mechanic said is just wiring problem, so the service centre change the "chip set" for my car. And ensure that the problem already solved. So on 7th May evening, I drove my car back.

Until today morning (8th May), I tried to start my car, again, it broke down! I cant imagine why a new car will have numerous problem. I contact my sales agent again, and my car was tolled to Proton Service Centre (Jalan chan sow lin). The service centre mechanic told me, they still cant figure out what is the problem, as this is a different problem with the 1st day problem. They request me to left my car at the service centre till next Monday.

I really feel disappointed and dissatisfied with Proton's car. I bought it within 24 hours, it broke down in the midnight, really horrible and bad quality. I wonder, does the QC department really checked the car carefully before they gave it to the customer? Does the car really pass the PDI?

NCCC Advise to consumers : In the event anyone faced a similar situation our advised will following;

    In the event its happens at first day or within few months your good self discover any major defects or quality problems please make the complaint as soon as possile and get our advise to proceed with further steps.
    Send a complaint to us " include any attachment "Take photo if necessary" which is relevant, illustrate your complaint in the chronological manner so that any authorities can understand the facts clearly.
    As a consumer we have the right to received a product as promised and should meet the merchantible quality. A product which is produced to the customer should be in satisfactory quality and firt for the purpose. If its not then the consumer has all the right to demand for refund or replacement.

So complaint as soon as possible to enforce your rights against irresponsible merchants. Please refer to  laws enacted below in order to protect consumers rights.

We would kindly like to draw your attention to The Consumer Protection Act 1999, Section 46 specifically states:-

46.  Consumer's option of refund or replacement.

(1) Where the consumer exercises the right to reject goods conferred under this Act, the consumer may choose to have-

(a) a refund of any money paid or other consideration provided by the consumer in respect of the rejected goods; or

(b) goods of the same type and of similar value to replace the rejected goods where such goods are reasonably available to the supplier as part of the stock of the supplier, and the supplier shall make provision accordingly.

(2) A refund referred to in paragraph (1)(a) means a refund in cash of the money paid or the value of any other consideration provided, or both, as the case may require.

We draw your attention to Section 16 Sales of Goods Act 1957 which states the following:-

16.  Implied condition as to quality or fitness.

(1) Subject to this Act and of any other law for the time being in force, there is no implied warranty or condition as to the quality or fitness for any particular purpose of goods supplied under a contract of sale, except as follows -

(a) Where the buyer, expressly or by implication makes known to the seller the particular purpose for which the goods are required, so as to show that the buyer relies on the seller's skill or judgment, and the goods are of a description which it is in the course of the seller's business to supply (whether he is the manufacturer or producer or not) there is an implied condition that the goods shall be reasonably fit for such purpose:

Provided that, in the case of a contract for the sale of a specified article under its patent or other trade name there is no implied condition as to its fitness for any particular purpose

(b) Where goods are bought by description from a seller who deals in goods of that description (whether he is the manufacturer or producer or not) there is an implied condition that the goods shall be of merchantable quality:

Provided that if the buyer has examined the goods, there shall be no implied condition as regards defects which such examined ought to have revealed.

(2) An implied warranty or condition as to quality or fitness for a particular purpose may be annexed by the usage of trade.

(3) An express warranty or condition does not negative a warranty or condition implied by this Act unless inconsistent therewith.

Ms.Matheevani Marathandan
Legal Executive/ Complaint Handling Manager
Pusat Khidmat Aduan Pengguna Nasional
National Consumer Complaints Centre (NCCC)
E-mail : vani@nccc.org.my