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楼主: ricgan

大家注意!!!大城堡西药行态度恶劣的员工。(80楼对方回信)

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发表于 23-3-2011 10:30 PM | 显示全部楼层
药剂师也很漂亮亲切

这个我认同
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发表于 23-3-2011 10:35 PM | 显示全部楼层
回教堂那咯,你呢?
forum2010 发表于 23-3-2011 09:16 PM


你住zone m那边?还是文师傅对面那些屋子?
我住endah puri那边附近的排屋。
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发表于 23-3-2011 10:37 PM | 显示全部楼层
AA 很不错,caring 那个马来女
   我也试过,很没礼貌
slummble 发表于 23-3-2011 10:27 PM


看来很多大城堡的人都喜欢去AA.
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发表于 23-3-2011 10:42 PM | 显示全部楼层
你住zone m那边?还是文师傅对面那些屋子?
我住endah puri那边附近的排屋。
Felix_123 发表于 23-3-2011 10:35 PM


zone m 那咯~你是住pasar那哦?


看来很多大城堡的人都喜欢去AA.
Felix_123 发表于 23-3-2011 10:37 PM
  

便宜嘛~
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发表于 24-3-2011 01:38 AM | 显示全部楼层
既然这里都是sp人,推荐一下你们认为这里好吃的东西
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发表于 24-3-2011 03:57 AM | 显示全部楼层
我也最喜欢caring,我觉得我去过的他们的七八间分行所有的药剂师和员工,无论男女都很友善啊。我来 KL 这几年,每个月都会在那里消费五六百,从保健食品,护肤品,到药品。

你可以向他们要总部的电话打去投诉的啊,我觉得他们会很严肃地处理的。
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发表于 24-3-2011 08:14 AM | 显示全部楼层
为什么现在做面市的态度都很差?好像很不甘愿那样
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发表于 24-3-2011 09:15 AM | 显示全部楼层
zone m 那咯~你是住pasar那哦?


   

便宜嘛~
forum2010 发表于 23-3-2011 10:42 PM



对,就是那边。
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发表于 24-3-2011 09:20 AM | 显示全部楼层
既然这里都是sp人,推荐一下你们认为这里好吃的东西
monokuroku 发表于 24-3-2011 01:38 AM



家常便饭:
人称大城堡“四大天王”
1)“好好海鲜火锅”-座无虚席,汤水一流,海鲜新鲜
2)“大记河鱼”-顾名思义-最赞河鱼
3)“顺发海鲜饭店”-价钱便宜,款式多,出菜快。
4)“以勒海鲜饭店”-有几种招牌菜很不错。现在有promotion生虾面。

点心:潘记点心(粥好吃),大家城 鸡窝包的那间。。

素食:ahimsha麦之素(endah parade一楼),仁和有机饭店(擂茶不错)

餐厅:卡路里(价钱公道,分量大,健康),青苹果(红豆冰很棒),金啤梨(多选择,食物马马)。

小吃
阿里山茶室对面的瓦煲鸡饭,lucky茶室的海鲜粥,喂食街的瓦煲老鼠粉,路边牛仔rojak & cendol, 夜市(臭豆腐,路边麻辣板面,炒果条),康乐郑记鸡饭分行,public bank门口的面包档和水果rojak。。。

中东餐厅,韩国餐厅够特别。。。

暂时就将多。。。
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发表于 24-3-2011 05:06 PM | 显示全部楼层
家常便饭:
人称大城堡“四大天王”
1)“好好海鲜火锅”-座无虚席,汤水一流,海鲜新鲜
2)“大记 ...
Felix_123 发表于 24-3-2011 09:20 AM



哇!你真的对大城堡了如指掌,堪称是大城堡的盲公竹

谢谢你的好介绍,请问《以勒海鲜饭店》在哪里?他的招牌菜有什么?
其他3大天王,我比较喜欢大记河鱼,他的咕噜肉不错,老板貌似元华

lucky茶室里的香港猪肠粉也很好吃,但是价钱越卖越贵。
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发表于 24-3-2011 05:49 PM | 显示全部楼层
哇!你真的对大城堡了如指掌,堪称是大城堡的盲公竹

谢谢你的好介绍,请问《以勒海鲜饭店》在哪 ...
monokuroku 发表于 24-3-2011 05:06 PM


我从出世到现在都住在大城堡
以勒是在affin bank隔壁的,你不喜欢吃火窝的?
至于新开的shoplots那边的jojo板面也不错可以试下。
新的shoplots那边我还没有试完,所以不敢乱recommend你。
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发表于 24-3-2011 06:48 PM | 显示全部楼层
本帖最后由 forum2010 于 24-3-2011 06:51 PM 编辑
家常便饭:
人称大城堡“四大天王”
1)“好好海鲜火锅”-座无虚席,汤水一流,海鲜新鲜
2)“大记 ...
Felix_123 发表于 24-3-2011 09:20 AM



家常便饭:
人称大城堡“四大天王”
1)“好好海鲜火锅”-座无虚席,汤水一流,海鲜新鲜 > QQ豆腐很好吃
2)“好茶茶餐室”-瓦煲鸡饭,泰式鱼 〉便宜又好吃
3)“顺发海鲜饭店” 〉出菜快
4)“以勒海鲜饭店”- 我阿姨开的

点心:富园点心 〉价钱不贵,多选择。大家城 鸡窝包出名。

素食:ahimsha麦之素(endah parade一楼)〉有member card 更便宜

餐厅:青苹果〉食物还不赖,金啤梨(多选择,食物马马)。

小吃
阿里山的炒猓条和客家面,lucky茶室的海鲜粥,喂食街的瓦煲老鼠粉,路边牛仔rojak & cendol, 夜市(臭豆腐,路边麻辣板面,炒果条),康乐郑记鸡饭分行,public bank门口的面包档和水果rojak。。。


偷改。。。
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发表于 24-3-2011 06:50 PM | 显示全部楼层
在Sri petaling 也开了间 日式餐厅,现在有做 buffer,加了tax 一个人才RM44,还不错下。

Maiu Japanese Restaurant Sri Petaling
No.39-1 G/FLR,
Jalan Radin Anum 2,
Bandar Baru Seri Petaling, 57000
Kuala Lumpur
017 – 3969906
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发表于 24-3-2011 06:53 PM | 显示全部楼层
对,就是那边。
Felix_123 发表于 24-3-2011 09:15 AM



有空我们一起去吃
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发表于 24-3-2011 08:49 PM | 显示全部楼层
在Sri petaling 也开了间 日式餐厅,现在有做 buffer,加了tax 一个人才RM44,还不错下。

Maiu Japanese ...
forum2010 发表于 24-3-2011 06:50 PM


这个是steamboat?
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发表于 24-3-2011 08:50 PM | 显示全部楼层
有空我们一起去吃
forum2010 发表于 24-3-2011 06:53 PM


来来,得空yam cha.
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发表于 24-3-2011 08:53 PM | 显示全部楼层
这个是steamboat?
Felix_123 发表于 24-3-2011 08:49 PM



不是啦,是日本餐厅

来来,得空yam cha.
Felix_123 发表于 24-3-2011 08:50 PM


pm电话来
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发表于 25-3-2011 02:07 AM | 显示全部楼层
本帖最后由 monokuroku 于 25-3-2011 02:10 AM 编辑

回复 71# Felix_123


不会啊,我也喜欢吃火锅。新店那边,那间海洋火锅不错,但是贵吃。好好属于大件夹抵食了。

JOJO板面,你喜欢吃那一种板面?上次我吃他们的清汤板面,很失望,因为汤只有胡椒粉的味道

辣椒板面,昨天试了,ok吃。味道还是比不上chow kit road 那间“建记(?)”。

噢,我觉得文师傅的鱼头米粉蛮好吃的。
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发表于 25-3-2011 09:25 AM | 显示全部楼层
回复  Felix_123


不会啊,我也喜欢吃火锅。新店那边,那间海洋火锅不错,但是贵吃。好好属于大件夹抵 ...
monokuroku 发表于 25-3-2011 02:07 AM



文师傅真的很不错,我喜欢他的鱼漂鱼滑米和鱼漂米。
生鱼头就不建议了,不好吃的。
文师傅的价钱很公道,就算加粉,加奶,加酒,加咸菜,什么都加都是 7.50
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 楼主| 发表于 26-3-2011 11:47 AM | 显示全部楼层
本帖最后由 ricgan 于 26-3-2011 11:49 AM 编辑

等了一个星期终于回复了,但是根据他说的情况和真实我自己看到的情况还有一些出入。
Dear Mr Ric Gan, First of all, we would like to thank you for bringing up the issue to us. Here, we would like to apologize on your bad experience with our outlet staff. We have investigated the case by interviewing that particular staff, the cashier, as well as looking into our CCTV. From the CCTV, we could see that my staff was doing some paper work at cashier whilst your mother was making payment, with you standing next to her and your two sisters behind. Meanwhile, my staff looked back to her right talking to one of your sisters, and your sister responded her by pointing at your mother. After that, my staff concentrated to her paper work again. However, your mother kept looking at my staff and pushed her shoulder. A short while later I walked from my pharmacy counter towards your mother. By referring to the CCTV, I have requested my staffs to give full explanation. According to them, my staff was doing some calculation when your mother were making payment. She turned back to ask your sister " mahu bayar ke ? " because she was worried that she might had have blocked the cashier and causing inconvenience to customers. After your sister pointing at your mother, she noticed that you all are the same family and about to leave because the payment is almost done. She then changed her mind and continue to stand at the cashier counter at the same time chatting with the cashier. The following was the conversation between my staffs. staff : oh, ingat nak bayar. (she told my cashier that she thought your sisters wanted to make payment)cashier : duduk kat belakang. (my cashier suggested her to step backward and consider to do her paperwork atthe back because she was bloking at the cashier)staff : kawan baru nak berambus. ( kawan means the staff herself, she means she also could feel that she isblocking the cashier and just wanted to leave)Your mother was still standing next to my staff and she said this to my staff: Apa awak cakap ha? Tahu tak ini semua anak saya? Awak ingat saya tak faham apa yang awakcakap?staff : Apa yang aku cakapnya kat dia ? The above are all the information that we could get, and we are truely sorry for all the misunderstanding that we have created. My staff is actually a Kelantanist and her mother language is slightly more rude and different compared to bahasa Malay in Kuala Lumpur. She might have said something that was improper to you and your family but that was not by intention. Nevertheless, we here sincerely apologize to you and your family members because providing good customer service is always our mission. On top of this, 5 pieces of RM10 voucher ( Note : with terms and conditions) will be given to you as compensation for all the impoliteness that we have made. Also, all of our staffs in this branch as a team are willing to apologize to you and your family members during your next visit. With this, we have also given a strict reminder to all our staffs on the importance on good customer service. Sorry again for this and hope that you and your family members will continue to patronise our outlets. For voucher collection, please visit this branch anyday anytime before 4th April 2011 from 10am to 10pm, and look for the pharmacist on duty. Thank you very much and sorry for the inconvenience caused.    Regards,  KWAN PIK NA(Branch Manager ofCaring PharmacyThe store Sri Petaling Branch)Contact No : 03-90575928
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