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Touch N Go Machine top up 问题，吃我的钱哦
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发表于 5-4-2011 05:04 PM
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2年前遇过，亏了50元，从此以后不再用机器加额，现在都是在收费站的办公室柜台加额。 |
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发表于 5-4-2011 05:17 PM
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分享一下我之前的case，虽然差不多整两年前了(英文不好，见笑了)：
On Wed, Jun 3, 2009 at 9:03 AM, <careline@touchngo.com.my> wrote:
MFG No. : 2490248050
Dear Mr. Koo,
Thank you for contacting Touch 'n Go with regards to your refund status. First of all, we would like to apologise for the delay in processing your refund. However, we are pleased to inform you that refund of RM50 has been approved. It will be credited into your bank account in two week's time. We hope you could wait for it.
Again, we regret for the inconvenience caused.
If you have any further enquiries, please do not hesitate to contact our Touch 'n Go Careline Centre at 03-7628 5115 (7.30am to 7.30pm : Monday to Sunday), email to [url=]careline@touchngo.com.my[/url] or logon to our website at www.touchngo.com.my for more information. We will be glad to assist you. Yours faithfully,
Shahrizan Md. Fadzil
Touch 'n Go Careline
P
Please consider the environment before printing this e-mail.
From:
Sent: Sunday, 31 May 2009 14:41:48
To: careline@touchngo.com.my
CC:
Subject: request for refund
Hi all,
Good day.
I'm writing this email is I would like to request for a refund.
On 12th of January 2009, I went to the Maybank ATM machine and tried to reload the TNG card. Unfortunately, the credit had been deducted from my bank account, but my TNG card has not been reloaded yet. After that, I made a call to the Maybank customer service, and they provided me a tracking number, 001XHA2RV.
They said they checked that my TNG card has not yet been reloaded even credit has been deducted from my bank account. But, they can't refund to me and request me to contact to the TNG.
My TNG card number is 2490248050. Kindly help me to follow up this case.
Hope will heard from your reply soon.
Thanks and regards! |
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发表于 6-4-2011 09:37 AM
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楼主 |
发表于 6-4-2011 11:38 PM
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回复 23# willchh
为什么？{:2_75:} |
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发表于 7-4-2011 09:25 AM
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发表于 7-4-2011 01:27 PM
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我习惯在KL Sentral T'N'Go Hub充值的。 |
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发表于 7-4-2011 10:28 PM
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LZ, 我刚刚也被吃了RM50, 打电话去 report 了,说要等一个月.. 哎.. |
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发表于 8-4-2011 12:18 AM
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我没什么耐性，等了两个礼拜又被他们点来点去，最后去touch & go HQ在Faber tower发烂杂，当场refund cash给我。
(posted by mobile) |
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发表于 11-5-2012 06:34 PM
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我没什么耐性，等了两个礼拜又被他们点来点去，最后去touch & go HQ在Faber tower发烂杂，当场refund cash给 ...
ncl_1004 发表于 8-4-2011 12:18 AM 
还是你厉害  |
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发表于 12-5-2012 11:33 PM
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发表于 13-5-2012 12:21 AM
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别听上面那些人的留言，我试过在klcc给吃了RM10.过后我直接跟着resit的电话打过去，他拿了我的名字，addres ...
schoe 发表于 5-4-2011 09:50 AM
不好意思，我的在dang wangi lrt用机器top up了第二天发现我top up的10令吉没有去，我打去投诉，给了receipt整半年了钱都没还我。 |
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发表于 13-5-2012 01:27 AM
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下次用cimb的atm reload...不用服务费没烦恼 |
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发表于 13-5-2012 10:00 AM
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當時你都在Sentral了，為什麼不直接在LRT櫃台加額？ |
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发表于 13-5-2012 06:28 PM
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用銀行加額只能在ATM的嗎？可不可以上網轉賬加額的？
還有，銀行ATM加額可以加“零頭”的數額嗎？因為我 ...
willchh 发表于 5-4-2011 02:46 PM 
用TnG可以去买starbucks的 |
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发表于 13-5-2012 07:19 PM
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KK market , 油站有这个服务， 50仙给人赚 |
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发表于 16-5-2012 10:23 AM
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我都用cimb來進TnG的,不過你要注意你的餘額,因為有時機器故障,會出錯上一個人的餘額出來,
例如你還有10塊錢在裡面,但是上一個人只剩下1塊錢,如果你加額50塊,
就會變成51塊,而不是60塊了,所以用ATM加額的人要小心. |
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发表于 16-5-2012 02:34 PM
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我都用cimb來進TnG的,不過你要注意你的餘額,因為有時機器故障,會出錯上一個人的餘額出來,
例如你還有10塊錢 ...
exsian 发表于 16-5-2012 10:23 AM
还有这样的事？ 多谢提醒。 |
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