Suspension of Kuala Lumpur – Haikou & Penang - Macau flights
AirAsia would like to inform all guests and partners that the following flights will be suspended indefinitely according to respective dates.
* AK62 from Kuala Lumpur – Haikou and flight AK63 from Haikou - Kuala Lumpur (Effective 29 March 2011)
* AK5072 from Penang – Macau and flight AK5073 from Macau - Penang (Effective 29 March 2011)
In view of the suspension of these routes, please note that the following options are available for our affected guests. These options are strictly for traveling dates from 29 March 2011 and onwards.
For affected guests, we kindly suggest the following options:
Option 1
Refund
Option 2
Change of destination (re-routing) allowed, penalty will be waived but fare difference (if any) will apply. Please note that there will be no refund if the new flight sector is of a lower fare amount.
Option 3
Credit Shell can be applied and strictly valid for three (3) months only.
Note: The above will not apply to the other sectors/flights to/from Kuala Lumpur, Haikou, Penang or Macau.
All affected passengers will be notified via phone call, SMS or email and will be given a dedicated Hotline number along with a unique password to make the necessary flight changes.
For more information, passengers who have made advanced bookings for these sectors are advised to contact our call centres: +603 2171 9333 (Malaysia), +86 20 2281 7666 (China) & 080 0912 (Macau).
AirAsia would like to thank everyone for their support and look to continue offering guests increased connectivity and better service experience across all destinations.
发表于 4-3-2011 12:25 AM
楼主
真的氣死我！
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