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服务一流,让乘客们站起拍手的航空公司

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发表于 1-3-2012 10:42 PM | 显示全部楼层 |阅读模式
本帖最后由 怒问天 于 1-3-2012 11:03 PM 编辑

This happened on TAM airlines.
这发生在巴西天马航空公司的机舱里。

A 50-something year old white woman arrived at her seat and saw that the passenger next to her was a black man.
一名约50多岁的白人女性来到了她的座位后看到隔壁坐着的是名黑人男性。

Visibly furious, she called the air hostess.
她把空姐叫了过来,看起来很生气的样子。
"What's the problem, mam?" the hostess asked her
“有什么问题吗,女士? ”空姐问她。

"Can't you see?" the lady said - "I was given a seat next to a black man. I can't sit here next to him. You have to change my seat"
“你没看到吗?” 那名女士说 “我被发配到一个紧邻黑人的座位,我不可以跟他坐在一起,你必须得换我的位子。”

- "Please, calm down, mam" - said the hostess
“请冷静,女士” 空姐说

"Unfortunately, all the seats are occupied, but I'm still going to check if we have any."
“不好意思,所有的座位都占满了,但我还会再看看是否还有空位。”

The hostess left and returned some minutes later.
那个空姐去了几分钟又回来。

"Madam, as I told you, there isn't any empty seat in this class- economy class.
女士,正如我告诉过您,在这经济舱里已经没有空位了

But I spoke to the captain and he confirmed that there isn't any empty seats in the economy class. We only have seats in the first class."
但我和机长谈过,他肯定地说经济舱座位都已经满了,只有高级头等舱里还有空位。

And before the woman said anything, the hostess continued
在那名女士说任何话之前,空姐继续说道

"Look, it is unusual for our company to allow a passenger from the economy class change to the first class.
您瞧,允许一个经济舱的乘客移到头等舱对我们公司来说是件不平常的事


However, given the circumstances, the Pilot thinks that it would be a scandal to make a passenger travel sitting next to an unpleasant person."
然而,在这种情况下,机长认为让乘客和一个不高兴的人坐在一起搭乘飞机会是个丑闻。

And turning to the black man, the hostess said:
接着转过来对着那个黑人男性,空姐继续说道:

"Which means, Sir, if you would be so nice to pack your handbag, we have reserved you a seat in the first class..."
也就是说,先生,不知您是否能好心地收拾下您的手提袋,我们已经为您预留了一个头等舱的座位。

And all the passengers nearby, who were shocked to see the scene started applauding, some standing on their feet.
接着所有周围的乘客,看到这个现象都惊讶万分,并且开始鼓掌,有些还甚至站了起来。

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发表于 2-3-2012 12:15 AM | 显示全部楼层
谢谢分享!
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发表于 2-3-2012 12:18 AM | 显示全部楼层
看来黑人先生要感谢那位 aunty 了
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 楼主| 发表于 4-3-2012 03:56 AM | 显示全部楼层
噢,这个笑话似乎没那么受欢迎。。。
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发表于 4-3-2012 12:41 PM | 显示全部楼层
哈哈!笑话在4#
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发表于 11-3-2012 05:39 PM | 显示全部楼层
哈哈哈~谢谢分享
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Follow Us
发表于 4-2-2013 08:54 PM | 显示全部楼层
哈哈哈~谢谢分享
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发表于 4-2-2013 10:52 PM | 显示全部楼层
空姐的確表現得非常專業 值得鼓掌 但~
這不是個笑話。。。。。
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发表于 4-2-2013 11:45 PM | 显示全部楼层
那位女士悲剧了,哈哈哈
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发表于 5-2-2013 11:31 PM | 显示全部楼层
哇  真想親眼目睹
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